If this is your first time buying at the Beauty Lounge Natural Hair Salon Boutique, we thank you. We strive to ship your items in a timely manner. Please allow three business days for us t oship your product. But, sometimes weather events and natural disasters occur. We're sorry, but, we're sure that you understand that these things are beyond our control. As soon as the situation permits, we will ship your product. Or in case of a weather delay or natural disaster, the Post Office will move your product to the final destination.